We pack your sparkly jewelry with love and minimal packaging—because we care about you and Mother Nature.
We’re committed to making your shopping experience as smooth as possible. Below, you’ll find all the details about our shipping process, as well as our return, exchange, and refund policies.
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- During sales or peak seasons, processing times may take an additional 1-2 days.
Shipping Options and Delivery Time
We offer the following shipping options to suit your needs:
| Shipping Options | Delivery Time | Price |
|---|---|---|
| Standard Shipping | Delivery in 2 – 10 working days | ₹65 |
| Free Shipping (on Eligible Orders) | Delivery in 2 – 10 working days | ₹0 |
Please note: Delivery times may vary based on your location and any unexpected delays from the courier service.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can monitor your package every step of the way.
Shipping Policy
- We currently ship to all the pin codes serviced by major delivery partners within India.
- All orders are shipped from Chandigarh.
- We do not ship internationally.
Missing or Delayed Shipments
If your order hasn’t arrived within the estimated timeframe:
- Double-check the tracking information provided.
- Contact the courier for updates.
- If further assistance is needed, create a support ticket here.
Sustainable Shipping Practices
We care about our planet as much as we care about delivering your products safely. That’s why we use minimal and eco-friendly packaging materials to reduce waste.
Returns & Exchanges
We want you to love your purchase! If you’re not satisfied, we’ve got you covered with an easy return, exchange, and refund process.
Mandatory Unboxing Video
- Customers are required to record a video while unboxing or opening their package.
- This video will serve as proof and must be submitted when initiating a return.
Eligibility for Returns & Exchanges
- Items must be returned within 4 days of delivery.
- Products must be unused, unworn, and in their original packaging with tags intact.
- Sale items are non-returnable and non-refundable unless the product is broken.
- Custom or personalized items are not eligible for returns or exchanges.
How to Initiate a Return or Exchange
- Raise a support ticket here with your order number, reason for return/exchange, and the unboxing video.
- Once approved, you’ll receive instructions for shipping the item back.
- For exchanges, specify the product or size you’d like in return.
Return & Refund Charges
- A return fee of Rs 65 will be charged for all returns.
- For refunds, Rs 65 will be deducted from the refund amount.
- Refunds will be processed to your original payment method within 7-10 business days after the returned item is inspected. For COD (Cash on Delivery) orders, refunds will be issued as store credit only after deducting the return fee within 7-10 business days.
Damaged or Missing Products
If you receive a defective or damaged item:
- Raise a ticket here within 48 hours of delivery.
- After 48 hours, no such claims will be entertained.
- No reverse pick-up charges will be levied for returns due to damaged or missing products.